Satisfaction

Reviews. Analysis. Management. Unmissable.

After each visit, Merlin sends a satisfaction survey to your clients by text message.

Image femme dans un café

As soon as your client is billed off, her ticket is sent to the Satisfaction platform. Once the time you have defined is reached, a text message or email is sent to the client. When the client opens the link from the message, the survey is displayed.

After each visit, Merlin sends a satisfaction survey to your clients by text message.

femme dans un café

As soon as your client is billed off, her ticket is sent to the Satisfaction platform. Once the time you have defined is reached, a text message or email is sent to the client. When the client opens the link from the message, the survey is displayed.

The survey covers services performed and the employee(s) who carreid them out

The survey covers services performed and the employee(s) who carreid them out

Result analysis. Results are available in the Nomad application as a dashboard.

fiches techniques

Result analysis. Results are available in the Nomad application as a dashboard.

View results as figures or graphs.

Fully customisable for maximum performance.

  • Colours, photos & logo
  • Choice of questions
  • Make some responses mandatory
  • Choose the time between the end of the visit and when the message is sent out to the client
  • Choice of medium: SMS* or email
  • Choice of message text
  • *Requires SMS subscription

Fully customisable for maximum performance.

  • Colours, photos & logo
  • Choice of questions
  • Make some responses mandatory
  • Choose the time between the end of the visit and when the message is sent out to the client
  • Choice of medium: SMS* or email
  • Choice of message text

  • *Requires SMS subscription

Soyez malins !

Chaque question peut concerner le salon, les collaborateurs, une famille de services, la prestation réalisée par un collaborateur…

Soyez malins !

Chaque question peut concerner le salon, les collaborateurs, une famille de services, la prestation réalisée par un collaborateur…

What are the advantages?

flèche
icon

Improve client relations

icon

Improve your welcoming strategy

icon

Get employees involved

icon

Customisable configuration

icon

Statistics and return analysis

What are the advantages? flèche
icon

Improve client relations

icon

Improve your welcoming strategy

icon

Get employees involved

icon

Customisable configuration

icon

Statistics and return analysis

We use cookies to provide the services and features offered on our site and to improve the experience of our users. Cookies are data that are downloaded or stored on your computer or on any other device. By clicking on "I agree", you agree to the use of cookies. You can always deactivate them later. If you delete or disable our cookies, you may experience interruptions or problems accessing the site.
We use cookies to provide the services and features offered on our site and to improve the experience of our users. Cookies are data that are downloaded or stored on your computer or on any other device. By clicking on "I agree", you agree to the use of cookies. You can always deactivate them later. If you delete or disable our cookies, you may experience interruptions or problems accessing the site.